CoopeGuanacase Goes Live for Broadband (INTERNET, VOIP & IPTV Services)

by Oct 21, 2024Press Release

Successful  implementation of the Embrix platform @ ISP Distributor Coopeguanacate in Guanacaste, Costa Rica

Guanacaste, Costa Rica – In May of this year, Embrix Inc, a provider of an end-to-end Order-To-Cash and Revenue-Management SaaS Embrix platform, was successfully implemented for an ISP distributor “Coopeguanacaste” in Guanacaste, Costa Rica. The Embrix platform is a Cloud Micro-services architecture platform. The growing list of customers with a diverse list of service offerings is a testimony to how far Embrix has come. The distributor offers High Speed Internet, VOIP and IPTV services to their customers. 

The project involved replacing the legacy in-house system with the Embrix SaaS platform. It involved Integrating the EMBRIX solution with the company’s infrastructure including CRM, Provisioning systems and ERP applications. The project was executed in record time and has demonstrated optimal performance since its launch. Five successful monthly operational cycles are already behind us since go-live. This included mediation and processing of VOIP usage records.

Statement from Kamal Bhasin, CEO at Embrix Inc – “We are pretty confident that beyond the functional benefits of the project, the customer has and will continue to see great benefits with process automation and transformation. With the Embrix platform their TCO will continue to reduce in the future. This success story reinforces our commitment to innovation and excellence in providing a complete Embrix platform. We ae looking forward to strengthening and growing the partnership by providing them with all the tools necessary to grow their customer and revenue base with our Embrix platform”.