Embrix Engineering Series – 1: Plug and play integrations

by Jun 18, 2024Engineering Posts

As a digital service provider, are integrations one of your top issues, are you spending a lot of time in reconciling between applications. If yes, this post is for you.

The common denominator for any company offering any type of digital service is an order-to-cash and revenue management solution. Choosing a right platform is of utmost important. One of the top concerns for such companies is seamless integrations with all applications in complete conformity with each other. 

Integrations alone can be the reason for longer deployment and testing cycles, slower time to market and larger operations budget and hence higher TCO. You would think that this should be the least of your concerns, but it usually is not.

Embrix offers several gateways built on a Common Gateway framework that works to address your different integration needs as not all applications work the same. This includes support for,

  • Synchronous and Asynchronous mechanism with Push or Pull methods as they may apply.
  • Several methods of integration including, API/Service, Queue, File, D/b queries, etc.
  • Onboarding of applications and merchants seamlessly in the UI with plug and play and near zero code integrations.
  • Guardrails to ensure that applications are in sync, before you move forward.
  • Taking the onus for Mapping and translation of the various forms of payloads with almost all of it managed using Embrix UI.
  • Managing one or more merchants/applications for each gateway.

If you are looking for a single source for your front-end needs, then Embrix Core UI comes equipped for all your onboarding, functional and operational needs. However, we understand that some of you may have established applications in your enterprise architecture stack. Embrix comes pre-integrated with several Applications and merchants using different gateways. 

The Gateway’s that Embrix offers are, 

  • CRM Gateway to integrate with any CRM, Point-of-Sale, eCommerce platforms or custom Front-end applications. 
  • Provisioning Gateway to integrate for your provisioning and service fulfillment needs with an Application like Service-Now or a host of your network elements and platforms.
  • Mediation & Usage Gateway to integrate for your mediation and usage needs from any number of sources.
  • SSO Gateway to integrate with any SSO provider/solution.
  • Tax Gateway to integrate with any tax merchant like Avalara. Embrix comes equipped with its own Embrix Tax Engine as well.
  • Payment Gateway to integrate with one or more merchants for managing your payments.
  • Finance Gateway to integrate with one or more merchants for your ERP needs.
  • Customer Support Gateway for tasks and ticket management
  • Document Gateway with a document management framework to support any documentation needs including Print Vendor, Folio stamping for LATAM, etc.
  • Project Approval Gateway for B2B needs to see if the contract/order meets Revenue is feasible for Expensive Hardware Equipment’s involved.
  • Operations Gateway for miscellaneous activities like fetching Exchange Rates, notifying other applications for specific actions.
  • Email & SMS Gateway for all your correspondence needs.

If the topic is of interest to you or if you feel you need more information, reach out to Embrix at sales@embrix.com for knowing more about Embrix Gateways and Common Gateway framework or to schedule a demo.